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New Canadians Lumber, a family-owned and operated lumberyard in downtown Toronto, was seeking ways to modernize their business and keep up with the evolving needs of their customers. Their existing static website was well established but lacked online ordering. They recognized the potential in adopting an ecommerce platform that would allow them to compete online in today's construction materials market.
Before implementing TOOLBX, New Canadians Lumber faced several challenges:
"Since implementing our new ecommerce platform, our online business has thrived in ways we never imagined. The level of support and tools that TOOLBX provide to enhance order communications with customers has enhanced our operations and streamlined how we work. Partnering with TOOLBX has been a game-changer for us!"
Since implementing TOOLBX's ecommerce platform, New Canadians Lumber has seen significant improvements in their business.
By partnering with TOOLBX, New Canadians Lumber has seen significant growth in their online sales, almost doubling their online material sales in just one quarter. The improved search engine visibility has also increased brand awareness and new customer acquisition.
The platform's frictionless online ordering, mobile-responsive design, and B2B-specific functionality have further enabled them to increase existing customer loyalty and boost store productivity. As the construction industry continues to evolve, New Canadians Lumber is now well-positioned for future success.
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